To book a consultation appointment, clients are required to pay a booking amount in advance. The booking amount is non-refundable in case of cancellation by the client, as it is reserved for appointment scheduling and expert allocation.
If the remaining balance amount has already been paid, it may be refunded in case of cancellation, subject to applicable processing timelines and conditions.
Clients may request rescheduling of appointments based on availability and prior notice. However, missed appointments without prior intimation or notice may be considered as completed consultations, and no refund or adjustment will be applicable in such cases.
AstroMummy reserves the right to manage and adjust appointment schedules whenever necessary.
If a customer receives a damaged, defective, or incorrect product, they must contact AstroMummy within 48 hours of delivery with proper photos/videos and order details.
Eligible cases may qualify for:
Products may only be eligible for return if:
Certain spiritual or personalized products may not be eligible for return due to their nature.
The following are generally non-refundable:
Approved refunds, if applicable, will be processed through the original payment method within a reasonable processing period depending on payment providers and banking timelines.
Astromummy
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AstroMummy brings trusted Vedic astrology, kundli guidance, numerology, vastu insights, spiritual remedies, and sacred products together for a clearer, more positive life journey.